Repayments

Rescheduling and Instalment Plans

• Unable access the repayment options?
• Creating a repayment plan
• Rescheduling your repayments

General

• Financial Hardship Support
• How soon can I withdraw again after repayment?
• My payment shows 'cleared' but I can't withdraw?
• Repayment status explained
• What is PressPay it forward?
• Why am I being charged more than I withdrew?

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Direct debit

• Can I change my repayment date?
• My bank account has been debited but I still can't withdraw. Why?
• What time do direct debits come out of my account?

Debit cards

• Can I change the amount I pay with a debit card?
• How do I pay using debit cards?
• I tried to repay my balance via debit card, but it now says $0 owing?
• My payment timed out, what does this mean?
• What is 3D Secure (3DS)?
• What kind of card payments do you make?

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