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  2. Troubleshooting
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General

  • I sent a withdrawal request, but did not get a reply, why?
  • My account is closed, what does this mean?
  • Can my account limit be increased?
  • I was only approved for $50, why?
  • My circumstances have changed, what does this mean?
  • I accidentally registered my mobile number incorrectly. How can I update this or know the result of my application?
  • Do I have to sign up with each withdrawal?
  • How do I verify my ID?
  • I cannot find the message you sent me when signing up. How do I access my pay?
  • My application was rejected, why?
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