Address information and updates with PressPay
At PressPay, we value your privacy and are committed to ensuring that your account information is accurate and secure. Below, you'll find answers to common questions regarding your address information and how to update it.
What type of address should I provide?:
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Provide your home residential address: When signing up with PressPay, please provide your home residential address. Please do not provide your work addresses or P.O. Box addresses. This ensures that we fulfil our compliance obligations and also helps with the efficient automated verification of this information so we can get you setup quickly.
Why do we need your address?:
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Compliance requirements: PressPay is obligated to collect your residential address for compliance purposes. This information helps us verify your identity and ensures that we meet regulatory requirements.
How to find and enter your address:
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Using the 'address search' field: To enter your address accurately, start typing your address in the 'address search' field during the application process. As you type, suggestions will appear. Click on your address when it appears in the list to auto-fill your address details. Before proceeding, please double-check that the auto-filled information is correct.
Can't find your address?:
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If your address isn't listed: In the event that your address isn't listed in the 'Address search,' don't worry. Simply click the link that says 'Can't find your address?' You can then manually enter your home/residential address in the provided form.
Updating your address:
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Need to update your address?: If you've moved homes or made an error in your address information, we're here to help. To update your address, please contact our customer support team at support@presspay.com.au. Our team will assist you with the necessary updates.
PressPay's eligibility:
Please keep in mind that PressPay currently supports applications only from Australian permanent residents residing in Australia.
If you have any questions or require assistance with your address information, don't hesitate to reach out to us at support@presspay.com.au.