Encountering an unsuccessful application can be disheartening, but it's important to know that your relationship with PressPay does not have to stop there.
Reapplication:
There is no need to reapply. Your initial application outcome doesn't constitute a permanent verdict. PressPay understands that financial situations evolve, and our intelligent automated assessment engine continuously reviews applications to determine eligibility over time.
Staying informed as circumstances change:
You don't need to lift a finger. Our systems, and Ella AI (PressPay’s AI-powered assistant) will let you know as soon as your account is available to use by sending you an email and/or an SMS to keep you informed.
New job, fresh prospects:
Congratulations on your new job! If you've previously applied for a PressPay account, there's no need to submit a new application. Instead, simply reach out to our customer support team to update your income details. We'll then reassess your account and notify you accordingly.
Approval notification:
Rest assured, once you've submitted your application, we’ll keep you informed every step of the way. Most of our customers are setup and ready to go in less than 5 minutes! That’s right we’re super fast.
Of course though, there may be some situations where we may need further information for example to verify your identification or income details, this may take a little longer, but we’ll ensure we guide you through the process to make it as smooth and seamless as possible.
Facing an unsuccessful application is not a roadblock or the end, but a stepping stone toward future possibilities. By understanding the dynamic nature of our assessment process and staying in touch, we’ll keep you informed every step of the way.