Losing track of your registered email address can be a roadblock when accessing your PressPay account. This article offers a straightforward guide to help you recover your forgotten email address and restore access to your account.
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Accessing the recovery process:
Rest assured, we've designed a recovery process to assist you. Start by visiting the sign-in page for PressPay's dashboard. Look for the "Forgot Email?" link, it's your gateway to regaining access. -
Mobile number verification:
Upon clicking the link, you'll be prompted to provide the mobile number associated with your PressPay registration. Remember to include the +61 country code before your mobile number. You can enter the number with or without the leading '0'. -
Hint and email reminder:
Once you've verified your mobile number, a hint of your forgotten email address will be presented. Additionally, a reminder will be sent to the email address linked with the registered mobile number. -
Further assistance available:
Should you encounter any challenges during the recovery process or require additional support, our dedicated team is here to help. Contact us at support@presspay.com.au, and we'll guide you through the steps.